Privacy Policy

1. Controller & Contact

Sotvohap
Seckenheimer Str. 45, 68169 Mannheim, Deutschland
Email: contact@sotvohap.lol

2. Data We Collect

We collect personal data only when you voluntarily provide it:

Contact form submissions (name, email, phone, message)
Service inquiries and appointments
Website usage data via analytics (anonymized)

3. Purpose & Legal Basis

We process your data to:

Respond to your inquiries and provide services
Schedule appointments
Improve our website (with your consent)

Legal basis: Your consent and our legitimate business interests (Art. 6 GDPR).

4. Data Retention

We retain your data only as long as necessary for service provision. Contact data is deleted after 12 months of inactivity unless required by law.

5. Third Parties

We do not share your data with third parties except where legally required or for essential service providers (hosting, analytics). No data is transferred outside the EU without appropriate safeguards.

6. Your Rights

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion ("right to be forgotten")
Restrict processing
Data portability
Withdraw consent at any time

7. Cookies

We use only essential cookies for website functionality. Analytics cookies require your consent. You can disable cookies in your browser settings.

8. Security

We implement industry-standard security measures to protect your data. However, no transmission is 100% secure.

9. Changes to This Policy

We may update this policy. Changes will be posted on this page with an updated date.

Last updated: January 2025